Q1: Are you trading company or manufacturer ?
A: We are factory which specialized in Automatic High speed Feeding Pillow packing machine.
Q2: What is your machine guarantee?
A2: One year guarantee for the quality. (Except the wearing parts)
Q3:What's the machine voltage or power of your machine?
A3:Our L-Series are auto-feeding line which use 380V, 3 phase; ZB Series are tumtable type which use 220V/50Hz; we can debugging the Voltage according to the requirement
Q4:How to install the machine for us?
A4: We can provide machine testing video and pictures before delivery, English manual, some free spare parts. If necessary we can arrange our technician to customer's factory for installation,debugging, but it is paid service.
Q5: Does your company accept OEM?
A5: Yes, we have a professional design and technical team to accept customization.
Q6: When you can deliver the machine after the order is placed?
A6: We usually can arrange shipment after 30-40 working days, but it depends on the quantity of the products.
Q7: What about the payment methods?
A7: T/T or L/C or Alibaba Trade Assurance.
Q8: What is your terms of payment ?
A8: Payment is 30% prepaid , the balance before shipment
If you have another question, please feel free to contact us
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