Q: What is the minimum order quantity for the JY-L600 marshmallow pillow packing machine?
The standard minimum order quantity is 1 unit. Junyao supports both single-machine purchases and multi-unit production line configurations. For customers ordering multiple units or complete packaging lines, we offer volume-based pricing adjustments and coordinated production scheduling to ensure all equipment is delivered in a single shipment when required.
Q: What is the typical production lead time for the cotton candy packaging machine?
Standard lead time is 30-45 working days from order confirmation and receipt of deposit.Orders requiring custom voltage configurations (e.g., 220V/60Hz for North America, 415V/50Hz for certain Asian markets) or non-standard bag size tooling may require an additional 5-10 working days. Expedited production is available for urgent requirements subject to current production schedule capacity — please consult our sales team for current availability.
Q: Can the JY-L600 packaging machine be customized for specific product dimensions or film materials?
Absolutely.Bag size ranges, feeding plate dimensions, sealing jaw configurations, and film width settings can all be tailored to your specific product requirements. Voltage and frequency are fully configurable to match local electrical standards anywhere in the world. During the quotation process, our engineering team reviews your product samples and packaging material specifications to recommend the optimal machine configuration.
Q: What after-sales support and warranty does Junyao provide?
Junyao provides a comprehensive 12-month warranty covering all non-consumable mechanical and electrical components from the date of shipment. Our after-sales support program includes remote diagnostic assistance via video call for troubleshooting and operational guidance, on-site installation supervision and operator training conducted by Junyao field service engineers (international travel and local accommodation costs are the customer's responsibility), and lifetime technical consultation for operational questions, maintenance planning, and production optimization.
EN
